Please note that we are currently experiencing a very high volume of support requests and are working to get back to everyone within several business days but could be delayed beyond that. Please do not send in multiple support requests as we are answering them in the order they are received. Many questions we are receiving are around delayed shipments or missing items in orders. Please check the following help articles as these may provide answers to many of your questions:
- Shipping Rates & Delivery Times
- Limited Stock, Pre-Order & Discontinued Items
At the website we pride ourselves in employing real-live humans. These humans have heads filled with brains, meaning they can process your inputs and respond with answers. If you fill out the form below, we promise a real-live human will read and respond. Another neat thought: if you send product suggestions, we might act on them.
There are several ways to get help from us. We kindly ask that you always include your order number (if you have one), and avoid submitting the same request via multiple channels. If you submit information and don't hear back from us several business days, please check your SPAM folder—our reply may have arrived there by mistake.